Thanks Jean Daniel/Mayor Must Address Complaints on Mystic Valley Elder Services online and in the Senior Community
Everett City Hall
484 Broadway,
Cons
Incredibly micromanaging Treats staff like children Disrespectful of master level clinicians Unbelievably low salary Unsupportive of minority staff members (lgbt and Haitian)
Advice to Management
Less micromanagement. Increase salary. Fire old parochial management and hire new fresh progressive staff.
- Data Breach and Lawsuit: A cyberattack on April 5, 2024, compromised sensitive data including
- Social Security numbers, medical records, and financial info.
- A class action lawsuit ($520K settlement) was initiated,
- with final approval expected in early 2026 for those affected.
- Service Complaints (Yelp/Reviews): Yelp reviews indicate issues
- with the TRIP transportation program, with allegations of billing issues
- and poor communication.
- Other reports describe neglect, such as cancelled services without notice.
- Internal Management Issues: Glassdoor reviews
- from staff mention a high-stress, "toxic" work environment with high caseloads,
- though some appreciate the 4-day work week.
Anonymous member
All-star contributorThey gave me 45 minutes to vacate after 7 years liv8ng their
first they said I was not authorized to live their and then we went to court then they change it to they didn't I know was their and the judg3 said for 7 years it was depperio who was so nasty and racist after the party I was living with past she was even naster
Nicole said u waited a week to notify them. Then after the change the locks once shrback over and change the twice that idiot kirgo said o e of his spies said I was still living their it was a kirfo lie.
We had bedbugs 7 times cockroaches sewer flies they then sent the bug person ove who snuck and took pictures against us.
Carlo ran that place like his 1 apartment sits for 4 years so someone uses it for storage and with all the people homeless they save apartments for friends and family
Joe Mcgonagle helps place friends and family in these housing units. I move out this coruptv city under Carlo administration let's hope the new mayor will do what he has to do to alleviate this problem. A d our neighbor had his family living with them for years nothing done me 21 days with a friend.
Board of Commissioners
- David Ela
- Damain Allen
- Christopher Snook
- Margaret Leaver
- Stephen Kergo, Executive Director

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